Consumer Protection Act (CPA)

At Skullcandy South Africa, your rights and satisfaction are important to us. As a valued customer, you are protected by the South African Consumer Protection Act (CPA), which ensures:

Fair and Transparent Marketing: Accurate and truthful information about all our products and promotions.

Clear Pricing and Product Information: Comprehensive and understandable details regarding prices, product specifications, and availability.

Product Safety and Quality Assurance: Protection against defective or unsafe products, ensuring that you receive items of acceptable quality.

Right to Return and Refund: Entitlement to return faulty products within the stipulated warranty period, with clear processes for exchanges or refunds.

Accessible Customer Support: Efficient, fair, and transparent handling of any complaints or queries you might have.

We stand firmly by these CPA principles, reinforcing our commitment to exceptional service, quality products, and customer trust.

If you have any questions or require assistance, please contact our customer support team here.